How to Reach DraftKings Customer Support Arguably, one of the most important aspects of a daily fantasy sports site is the quality of their customer support. When you have a question or issue, it’s important to be able to get your question answered in a timely manner. You also want to receive an answer that you can feel confident is the right one. So what methods of customer support does DraftKings offer and most importantly – what is the quality like? Update March 2018: This post has been reflected to account for the launch of DraftKings Live Support.